Cookie and Data Policy

Laser Beam and Twisted Paper

Effective Date: 7/20/25
Last Updated: 7/20/25

1. Introduction

Welcome to Laser Beam and Twisted Paper! We are a small, handcrafted woodworking & stone crafting business that values your privacy and is committed to protecting your personal information. This Cookie and Data Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase from our online store.

2. Information We Collect

Personal Information You Provide

• Contact Information: Name, email address, phone number, shipping and billing addresses

• Payment Information: Credit card details, billing information (processed securely through our payment processor)

• Order Information: Products purchased, order history, preferences

• Communication: Messages you send us through contact forms, emails, or customer service interactions

• Account Information: If you create an account, we store your login credentials and profile information

Information We Collect Automatically

• Website Usage Data: Pages visited, time spent on site, click patterns, referring websites

• Device Information: IP address, browser type, device type, operating system

• Location Data: General geographic location based on IP address (not precise location)

3. How We Use Cookies

What Are Cookies?

Cookies are small text files stored on your device that help us improve your browsing experience and provide essential website functionality.

Types of Cookies We Use

Essential Cookies (Always Active)

• Shopping cart functionality

• User authentication and login status

• Security and fraud prevention

• Website performance and stability

Functional Cookies

• Remember your preferences (language, currency, etc.)

• Customize your shopping experience

• Save items in your wishlist

Analytics Cookies

• Google Analytics to understand website traffic and user behavior

• Help us improve our website design and functionality

• Track popular products and pages

Marketing Cookies (Optional)

• Social media integration (Facebook, Instagram)

• Retargeting advertisements

• Email marketing campaign tracking

Managing Your Cookie Preferences

You can control cookies through your browser settings. However, disabling essential cookies may affect website functionality. To opt out of analytics cookies, you can use Google Analytics Opt-out Browser Add-on.

4. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Communicate about your purchases and account

• Provide customer service and support

• Improve our products and services

• Send marketing communications (with your consent)

• Comply with legal obligations

• Prevent fraud and ensure security

5. Information Sharing

We do not sell, rent, or trade your personal information. We may share your information with:

Service Providers:

• Payment processors (Stripe, PayPal, etc.)

• Shipping companies (USPS, FedEx, UPS)

• Email marketing services (if applicable)

• Website hosting and analytics services

Legal Requirements:

• When required by law or legal process

• To protect our rights, property, or safety

• In connection with a business transfer or merger

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL encryption for all data transmission

• Secure payment processing

• Regular security updates and monitoring

• Limited access to personal information

• Secure data storage practices

However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this policy

• Comply with legal requirements

• Resolve disputes and enforce agreements

Generally, we keep:

• Order information for 7 years (tax and accounting purposes)

• Account information until you request deletion

• Marketing preferences until you unsubscribe

• Website analytics data for 26 months (Google Analytics default)

8. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal information

• Update: Correct inaccurate or incomplete information

• Delete: Request deletion of your personal information

• Portability: Receive your data in a machine-readable format

• Opt-out: Unsubscribe from marketing communications

• Object: Object to certain processing activities

To exercise these rights, contact us at [email address].

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites. This policy does not apply to those sites. Please review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes by:

• Posting the updated policy on our website

• Sending an email notification (if you have an account)

• Updating the "Last Updated" date

12. Contact Us

If you have questions, concerns, or requests regarding this Cookie and Data Policy, please contact us:

Laser Beam and Twisted Paper
Email: laserbeamstwistedpaper@gmail.com

For data protection inquiries, please include "Privacy Request" in your subject line.

13. Consent

By using our website and services, you consent to the collection and use of your information as described in this policy. If you do not agree with this policy, please do not use our website.